Contact Us

The Moments Team is happy to help!

Due to labor shortages and supply chain disruptions, turnaround time may be longer than normal.

If you are checking on the status of your order, please review the Terms & Conditions on your order, which does include the timing and delivery information for each of the type of products.  (A copy of these can be found here:

If you have other questions regarding your order, utilize THIS FORM to get in contact with us.  

Please utilize this form so that we can properly and efficiently handle any questions or concerns.  The Moments Team will get back to you as quickly as we are able.

In order to prioritize fulfilling orders, the Moments Team will often not be available by phone.  We will do our very best to get back to you by the end of the day, or within 24 hours.  Please leave only ONE message, as leaving multiple messages leads to an increase in response time.